Frequently Asked Questions

4 STEPS TO A FRESH, CLEAN, HEALTHLY CARPET

If you are thinking about having your carpets cleaned, we encourage you to follow these four steps:

STEP #1: Make a commitment to yourself to get your carpets cleaned. The longer they remain dirty, the sooner they will wear out. Plus the longer you have to breathe all the pollens, fungus and chemicals that hide in your carpet. 

STEP #2: List your objectives. Do you want only the dirt removed, something you could do with a rented machine. Or do you want the bacteria, fungus and chemicals removed, which will require a hot water truck mount cleaner, like I use. Do you want to work with an honest, reputable company -- or are you willing to risk working with the company that offers you the lowest price -- knowing that company might not be in business tomorrow. 

STEP #3: Ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are the questions I suggest you ask: 

  1. What method of carpet cleaning do you recommend?
  2. What type of equipment do you use to clean carpet?
  3. What does your equipment remove from my carpet?
  4. How often should I get my carpets cleaned?
  5. What training have you had in cleaning carpets?
  6. Are you a member of any trade associations and, if so, which ones?
  7. Are you certified by the IICRC and will you show me your certificate?

STEP #4: Once you're satisfied that you're working with an honest. competent professional. invite him into your home and ask for a specific quotation in writing. A written quotation gives you the assurance that you know exactly what your job will cost -- no surprises.

By following these four recommendations, you'll gain all the information you need to make an informed, intelligent decision. If you want a quick, cheap carpet cleaning job, many companies in the phone book can help you. Or you can rent a shampooer and do the job yourself. 

But if you want your carpeting to be completely and healthfully cleaned - removing the bacteria, fungus, chemicals, pollens, and tobacco products - then we invite you to call us. 

We will be happy to answer your questions - provide you a cost estimate over the telephone - or come into your home and give you a free written quotation - without cost or obligation of any kind, To reach us, call 1800 00 1010.

 

THANKS AGAIN!

..for reviewing our new CONSUMER'S GUIDE TO CARPET CLEANING. I hope you found this information helpful. 

If you have any questions or comments - or if you would like us to give you an exact written quotation to clean your carpet or upholstery - please call us at 1800 00 1010. 

We have dedicated our business to consumer education and service. We will be pleased to help you in every way. We look forward to your call. 

Thanks ! 

 

Read this guide and you'll discover: